The evolution of the internet has given a platform to everyone to voice their opinions. Everywhere you look online, there are conversations taking place, these may be about anything from films and music , to politics and brands. And if people are talking about your brand, you should have access to these conversations.
We take this information to the next level by enabling you to manage your interactions with your customers.
Brand image awareness is of utmost importance. We help companies work towards corporate objectives
by engaging with users through reactive and proactive interactions, aligning online activity with the Marketing, PR, Customer Service, and Business Intelligence goals
Negative buzz around a brand must be controlled before it results in brand irritation. We track millions of blogs and social media platforms in order to effectively help our clients to address complaints so as to maintain a positive brand image.
Managing positive feedback is as important as negative. Bombarding users with ‘positive’ posts will only result in backlash for a brand. We apply our expertise in social media towards creating and maintaining a positive brand image. Positive buzz will result in increased brand loyalty and also help increase sales and user interactions.
We develop Web based applications, Facebook applications, Microsites, WAPSites, Banners. To view our creative portfolio click here